SECRETARIAL PRACTICES

Paper Code: 
SOMS 202
Credits: 
4
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

The main objective is to familiarize the students with the activities of a modern office, role of a Private Secretary in an office besides gaining essential skills in handling of various office operations

12.00
Unit I: 
Secretary

Meaning of Secretary, Types/Kinds of Secretaries, importance of Secretary, qualifications and qualities of Secretary, duties of Secretary, changing profile of the Secretary

12.00
Unit II: 
Organizational Structure

Definition, meaning and process, level and functions (Operational Functions- Office, Production, Financial, Marketing, Personnel etc. and Managerial Functions- Planning, Organizing, Staffing, Directing, Coordinating, Controlling. Delegation and Decentralization of Authority

12.00
Unit III: 
Meetings

Meaning and purpose of meetings, types of meetings, preparation for meetings: Notice, Agenda, Quorum, Role of Chairman, Minutes of meetings, duties of Secretary before, during and after a meeting, additional terms used in meetings.

12.00
Unit IV: 
Handling of Mail

Meaning of Mail, Need for establishing inward and outward mail routines, Nature of Mail – E mail and Physical Mail, Types of Mail – Inward Mail, Outward Mail and Inter-departmental Mail, Handling of Inward and Outward Mail, Mechanizing of Mail Services, Services provided by Courier Companies

12.00
Unit V: 
DIRECTORS

Qualification and number, appointment, removal, powers, duties andliabilities, remuneration. Reconstruction and amalgamation, winding up and dissolution of companies. Shares and debentures, application, allotment, transfer and transmission, calls and forfeiture, dividend and interest

Essential Readings: 

• Office Management, B.R. Duggal, KitabMahal, New Delhi.
• Principles of Office Management, Dr. R.C. Bhatia, Lotus Press, Darya Ganj, New Delhi-110002
• Office Organisation and Management, S.P. Arora, Vikas Publishing House.
• Administrative Office Management by R.K. Chopra, Himalaya Publishing House.
• Office Management and Commercial Correspondence, B.R. Duggal, KitabMahal

Academic Year: