Course Objectives:
Paper has been designed such that it acquaints the students with the emerging trends in the service sector and handling the issues involved in the management of service.
Course Outcome (COs):
Course |
Learning Outcome (at course level) |
Learning and teaching strategies |
Assessment Strategies |
|
Paper Code |
Paper Title |
|||
HRG 416 |
Organization Behaviour II |
|
Approaches of Teaching: Interactive lectures and Discussion and Power point presentation
Learning activities for the students: Self learning assignments, effective discussion, simulation and presentation |
CA test, Semester end examination, Presentation, Quiz, and Interaction |
· Meaning, reasons, types, process of change.
Résistance to change, management of change