Communication Skills and Time Management

Paper Code: 
LAD 120
Credits: 
2
Contact Hours: 
30.00
Objective: 

The objective of this course is to acquaint the students with the communication skills, building reading, writing habits, and public speaking, working on business etiquette, and enable them to manage time productively.

6.00
Unit I: 
Knowing self and Developing a Positive Attitude:

Using Positive words, forming values, developing EQ, Perceptual analysis, Using will power and mental models in problem solving.

6.00
Unit II: 
Listening, Verbal and Non-verbal communication skills:

Overcoming low self-esteem, asking the right questions, Voice modulations, listening habits, The SQ3R Technique of reading, causes and solution to reading deviation.

6.00
Unit III: 
Written communication, Assertiveness and public speaking :

Art of reading, letters, memos, blog writing, thought provoking idea sharing, writing an e-mail, Netiquette, using e-mail elements, How and when to say No, tips for effective communication,

6.00
Unit IV: 
Is time out of control; A war on stress:

Being busy Vs. Being productive, managing time effectively, using 60-30-10 rule, pareto principle, working on daily mini vacations, time management tips for managers, importance of stress.

6.00
Unit V: 
Procrastination; turning downtime into productive time

The To-Do and Not To do list, Smart goals and career planning, getting organized, important vs. urgent, ways to avoid traps and time sinkers, creating a time management plan.

Essential Readings: 

• David Riklan (2003), Self-Improvement the Top 101 Experts Who Help Us Improve Our Lives.
• Kelly McGonigal (2011), The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do to Get More of It.
• Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.
• Richard Walsh (2008), Time Management: Proven Techniques for Making Every Minute Count.
• Simon Sinek (2009), Start with why.
• Dale Carnegie, the 5 essential people skill: How to assert yourself, listen to others, and resolve conflicts.

Academic Year: