Performance Management

Paper Code: 
MHR 426
Credits: 
4
Contact Hours: 
60.00
Objective: 

Paper has been designed in such a manner that it acquaints the students with the concepts related to performance appraisal and to facilitate learning regarding performance management for employees.

12.00
Unit I: 
Introduction

Definition of performance Management, the performance
management contribution, dangers of poorly implemented PM systems, aims
and role of PM Systems, characteristics of an ideal PM systems,
performance management process, performance management and strategic
planning.

12.00
Unit II: 
Methods of Performance Appraisal

Traditional and Modern Methods.
Limitation of Performance Appraisal
Management by Objectives – Process and Importance.

12.00
Unit III: 
Performance appraisal system implementation

Defining performance,
determinants of performance, performance dimensions, approaches to
measuring performance, diagnosing the causes of poor performance,
differentiating task from contextual performance, choosing a performance
measurement approach.
Measuring results and behaviours, gathering performance information,
implementing performance management system.

12.00
Unit IV: 
Performance Planning

Meaning, Characteristics, Objectives, Methodologies ,Process Barriers, characteristics of effective Performance Plan, overview of competency mapping
Performance Counselling: Concept, Principles, performance counselling for higher job performance performance counselling skills

12.00
Unit V: 
Performance management & employee development

Personal
Development plans, 360 degree feed back system.
Performance Coaching: Coaching styles and Process
Ethics in Performance Management- Concept ,Objectives and Significance Principles ,Ethical issues and Dilemmas ,Future implications of Ethics in performance management

Essential Readings: 

• Deb T., A.S. Kohli, “Performance Management” Oxford University Press ,New Delhi.
• Aguinis Herman. “Performance Management “Pearson, New Delhi.2nd edition.
• Aswathappa K “Human Resource and Personnel Management”. Tata McGraw Hill, New Delhi.3rdedituon
• Garry Dessler “Human Resource Management”Prentice Hall of India, New Delhi.7th edition
• Prem Chadha: Performance Management, Macmillan India, New Delhi, 2003.
• Michael Armstrong & Angela Baron, Performance Management: The New Realities, Jaico Publishing House, New Delhi, 2002.

Academic Year: 
2019-2020
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